Sr. ServiceNow Project Manager in Washington at Actionet, Inc.

Date Posted: 5/19/2022

Job Snapshot

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Job Description

ActioNet has an opportunity for a Sr. ServiceNow Project Manager requiring a public trust clearance, located in Washington, DC.  ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. Are you ready to join an All- Star Team?  Are you ready to push your skills and experience to the next level?

What is in it for you?

  • You will be given the autonomy to lead a performance driven team where you can leverage your expertise and strengthen your toolbox of management & ServiceNow tool skills.
  • You will support the refinement and continuous implementation of industry best practices for an Enterprise ServiceNow platform
  • Become part of an organization that is strong and nimble enough that you can make a difference.
  • Work in an environment that support telework flexibility and for a company with an outstanding employee centric approach to creating a fun place to work.


  • Serve as the primary Point of Contact for customer to address performance, technical implementation, contractual delivery, and personnel issues for clients.
  • Assist government management engage business/process owners for leveraging ServiceNow solutions and assisting with the removing of obstacles hindering adoption.
  • Oversee team leads in the execution of delivering Operations & Maintenance support for day to day ServiceNow and Enhancement/Development Support tasks.
  • Work with business users and other stakeholders to understand business processes, gather and document IT solution and products supporting the solution assessing their functional and non-functional specifications for organization operational risk.
  • Responsible for report generation for senior leadership to aid in making informed decision of enterprise environment.

Basic Qualifications:

  1. Sole U.S. Citizen only Public Trust Clearance Requirement
  2. Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, or Networking.
  3. At least 10 years’ experience working on IT Support Projects in Commercial or Government Contractor space.
  4. 7 years or more managing and leading Enterprise ServiceNow environments.
  5. Proficient with MS Office products Word, Excel, Project, and Viso.
  6. Knowledgeable of ServiceNow administration tools and services.
  7. Experience leading a ServiceNow team of at least 5 or more team members.

Bonus Qualifications:

  1. PMP Certification
  2. ServiceNow Certification

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals.

Why ActioNet?

It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

What's in It For You?

As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

Are you ready to make a difference?

ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.